Customer Success
At Aptelligence, Customer Success is at the heart of everything we do. We are dedicated to helping our clients achieve their strategic goals by delivering tailored OneStream solutions that drive measurable results.
Our commitment to customer success means we work closely with each client, offering personalized support and expert guidance throughout the entire project lifecycle. From seamless implementation to ongoing optimization, we ensure that our solutions not only meet but exceed expectations, empowering organizations to enhance financial performance, streamline operations, and make informed business decisions with confidence.
Explore our Customer Success Stories below to learn more about how we’ve helped our clients thrive. Be sure to check back regularly for updates on our latest successes!
Customer Success Stories
Irresistible Foods Group Switches from SAP BPC to OneStream!
Irresistible Foods Group is a family of authentic food & beverage brands that are beloved by their consumers for its irresistible products, uniquely connected through its shared values, and sold in the Perimeter.
Challenge
- Difficult to consolidate multiple ledgers of acquired companies in Excel
- SAP BPC deprecated
- Tedious Excel-based direct labor & manufacturing cost model
Results
- Faster time to information
- Replaced BPC & Excel
- Company-wide reporting across financials including customer and product detail
OneStream Solutions
- Close & Consolidations
- Budgeting, Forecasting & LRP
- People Planning
- Capital Planning
- Custom Expense Line-Item Planning
Twist Bioscience FP&A See's SAP Data Faster than Accounting Counterparts!
Twist Bioscience is a public biotechnology company based in South San Francisco that manufactures synthetic DNA and DNA products for customers in a wide range of industries.
Challenge
- Metapraxis m-Power was very modular and did not provide a full P&L
- Lack of Account detail caused challenges in analyzing results
- Detailed data from SAP used for analysis often did not reconcile to financials
Results
- Replaced MPower & Excel with a single company-wide platform
- Established Direct Connection with SAP
OneStream Solutions
- Budgeting, Monthly Forecast
What’s Next?
- Phase 2:
- Close & Consolidations
- Vendor Detail Planning
- People Planning
- Capital Planning
ICU Medical Switches From Oracle EPM to OneStream!
ICU Medical products are designed to prevent bloodstream infections and protect healthcare workers from exposure to infectious diseases or hazardous drugs.
Challenge
- Merger of ICU and Smiths Medical required aligning multiple systems, processes and accounting policies
- Company-wide constant currency analysis was manual and tedious
Results
- Replaced Oracle PBCS, FCCS, Essbase & Excel with a single company-wide platform
- Improved visibility into business operations
- Streamlined company-wide reporting across financials including exchange rate impacts
OneStream Solutions
- Close & Consolidations
- Budgeting, Monthly Forecast
Lamps Plus Live on OneStream!
Lamps Plus, Inc. is a privately held corporation that designs, manufactures, and sells portable lighting, fixture lighting, furniture, home décor items and a variety of other related products.
Challenge
- AS400 GL lacked capabilities to produce specific reporting for private equity and bank investors
- Financial Reporting, Planning and weekly operational reporting was Excel-based and highly manual
Results
- Automated consolidation and production of various reports for investors
- Sourced data from AS400 GL, Paycom, and operational data sources
OneStream Solutions
- Close & Consolidations
- Budgeting & Forecasting
- Store performance & Weekly Business Review Dashboards
What’s Next?
- Phase 2:
- Account Reconciliations
- Transaction Matching
- Task Manager
- SML
Irresistible Foods Group
Irresistible Foods Group is a family of authentic food & beverage brands that are beloved by their consumers for its irresistible products, uniquely connected through its shared values, and sold in the Perimeter.
Challenge
- Difficult to consolidate multiple ledgers of acquired companies in Excel
- SAP BPC deprecated
- Tedious Excel-based direct labor & manufacturing cost model
Results
- Faster time to information
- Replaced BPC & Excel
- Company-wide reporting across financials including customer and product detail
OneStream Solutions
- Close & Consolidations
- Budgeting, Forecasting & LRP
- People Planning
- Capital Planning
- Custom Expense Line-Item Planning
Twist Bioscience
Twist Bioscience is a public biotechnology company based in South San Francisco that manufactures synthetic DNA and DNA products for customers in a wide range of industries.
Challenge
- Metapraxis m-Power was very modular and did not provide a full P&L
- Lack of Account detail caused challenges in analyzing results
- Detailed data from SAP used for analysis often did not reconcile to financials
Results
- Replaced MPower & Excel with a single company-wide platform
- Established Direct Connection with SAP
OneStream Solutions
- Budgeting, Monthly Forecast
What’s Next?
- Phase 2:
- Close & Consolidations
- Vendor Detail Planning
- People Planning
- Capital Planning
ICU Medical
ICU Medical products are designed to prevent bloodstream infections and protect healthcare workers from exposure to infectious diseases or hazardous drugs.
Challenge
- Merger of ICU and Smiths Medical required aligning multiple systems, processes and accounting policies
- Company-wide constant currency analysis was manual and tedious
Results
- Replaced Oracle PBCS, FCCS, Essbase & Excel with a single company-wide platform
- Improved visibility into business operations
- Streamlined company-wide reporting across financials including exchange rate impacts
OneStream Solutions
- Close & Consolidations
- Budgeting, Monthly Forecast
Lamps Plus
Lamps Plus, Inc. is a privately held corporation that designs, manufactures, and sells portable lighting, fixture lighting, furniture, home décor items and a variety of other related products.
Challenge
- AS400 GL lacked capabilities to produce specific reporting for private equity and bank investors
- Financial Reporting, Planning and weekly operational reporting was Excel-based and highly manual
Results
- Automated consolidation and production of various reports for investors
- Sourced data from AS400 GL, Paycom, and operational data sources
OneStream Solutions
- Close & Consolidations
- Budgeting & Forecasting
- Store performance & Weekly Business Review Dashboards
What’s Next?
- Phase 2:
- Account Reconciliations
- Transaction Matching
- Task Manager
- SML